Update your contact details

The easiest and quickest way for us to stay in touch with you is via email or over the phone. Please provide your up-to-date contact details so that we can continue to provide the best service to you.

You will continue to receive some regulatory and service communications by post. However, where we can, we will send servicing communications to you electronically, provided we have your consent to do so.

Please enter your customer number and security code so we can guide you through the process of updating your contact details - it couldn't be easier!

Opening Times

9-5pm Monday, Tuesday, Thursday, Friday

10-5pm Wednesday

Enter your Customer Number and Security Code – these are listed on the letter/email you recently received.


Opening Times

(9-5pm Monday, Tuesday, Thursday, Friday)

(10-5pm Wednesday)

Monmouthshire Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial Services Register Number: 206052. FCA register address www.fca.org.uk/register/. We are members of the Financial Services Compensation Scheme. We are members of the Building Societies Association and UK Finance. Details of our Customer Satisfaction and Complaints procedures are available and complaints that we cannot resolve may be referred to the Financial Ombudsman Service (www.financial-ombudsman.org.uk/). By accessing any part of this website, you shall be deemed to have accepted our Website Terms of Use.
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